Collaborate with Program Manager, stakeholders and product owners to gather and define business and technical requirements related to software system design, new functionality, enhancements, and modifications for government websites and system.
Prepare and distribute timely deliverables, including meeting summaries, weekly activity reports, standard operating procedures (SOPs), and quarterly data usage reports, ensuring clear communication with both internal and external customers
Serve as point person for answering Tier II and Tier III customer complaints from CCC.
Subject matter expert on the applications supporting.
Direct Scrum meetings and Agile-related initiatives to strengthen team alignment, reinforce Agile principles, and foster collaborative work environments.
Maintain JIRA Projects and SPRINTs
Collaborate with development and quality assurance teams to ensure clear communication and implementation of business and system requirements.
Test to confirm changes to applications and functionality is as expected per each release. Support application testing during Production releases.
Maintain comprehensive project documentation and artifacts reflecting updates to system functionality, including Functional Specifications, Technical Specifications, News and Alerts, Release Notes, Requirement Traceability Matrices, and User Guides.
Develop business cases and use cases to support documentation efforts and facilitate user acceptance testing (UAT).
Support the review and documentation of long-range team initiatives and strategic objectives in alignment with contractual deliverables.
Qualifications:
Associates Degree in Business Administration, or a related field.
Alternatively, a minimum of three (3) years of Business Analyst experience may be substituted in lieu of a degree.
Experienced: working in large enterprise software development organizations
Proficient: writing formal business rules
Proficient: modeling use cases
Proficient: MS Suite, MS SharePoint, MS Visio, MS Project, and JIRA.
Proficient: creating UML diagrams and technical documentation
Preferred: Scrum Master certified
Preferred: experience working with federal contracts.
Excellent written and verbal communication skills
Self-starter and strong initiative to complete tasks thoroughly
Must be a US Citizen
Must be able to complete an extensive background investigation
Preferred Clearance: DoD public trust or interim secret clearance or higher
Full Time
Benefits: Comprehensive benefits package including, but not limited to health, dental, vision, PTO, HSA, FSA, opportunities for bonuses, 401k match and more. clearAvenue, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status, protected veteran status, or any other characteristic protected by law.